These are the articles by Peter SG Carter, newer articles appear first:
an introduction to business process management
This articles introduces my other articles on this site looking at business process management, the issues of business processes and the techniques of business process improvement by Peter SG Carter (July 6, 2007)
business process improvement
There are many techniques used to analyse and improve business processes. This short article explains what they are and what they mean. by Peter SG Carter (July 6, 2007)
issues found in business processes
What are the typical issues found in business processes when they are left undisturbed for many years. This article looks at just a few and the consequences to organisational efficiency. by Peter SG Carter (July 6, 2007)
the importance of business processes
This article introduces the principle of business processes, what they are, and why organisations should look at their own processes with a view to improving them. by Peter SG Carter (July 6, 2007)
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